FAQ’S

What is PDR?
PDR or Paintless Dent Repair is a method of removing minor dents and dings without removing any
paint from the vehicle. This is done by very patiently massaging the dent out from the back of the panel,
or sometimes from the front using specialized tools.

What are the benefits of PDR?
The most important benefit is quality. This method is the closest you can get to the dent never
happening in the first place. No grinding, bondo, fillers, or primers are needed because your original
factory paint is not disturbed. There are no problems with filler or paint shrinkage months after the
repair as is typical with most body shop repairs. Cost is also a major benefit of PDR. A typical estimate
for a minor dent from a body shop usually ranges between $350 - $500 or higher. That same dent can
usually be repaired for $75 - $95 using PDR. Time savings is yet another advantage. That same dent
can be fixed in less than an hour. A body shop will take 3 - 5 days or longer.

Will my paint be damaged?
No. Today's factory paints are very flexible and will not be damaged in any way by this process. PDR is
the only way to repair a dent and still keep your factory paint.

Will my dents be 100% gone?
On minor dents, in most cases yes. The deeper the dent, the more difficult it is to repair. Even on larger
dents, once we're done, most people are amazed at the results. I always explain in detail, how your dent
will look before any work is started.

Will my dents come back?
Absolutely not. Once a dent has been removed properly with PDR, it never comes back. Most dents
repaired conventionally develop a ring around the dent, or sand scratch marks 3 - 6 months after the
repair. This is never the case with properly performed PDR.

Can any dent be fixed?
No. The most important factors in determining if a dent can be repaired by PDR are depth and location.
Dents the size of a dinner plate or larger can be fixed successfully, as long as they are not too deep. On
the other hand, some dents that are as small as a dime but very deep, cannot be fixed using PDR
because the metal is too stretched. Cracked paint can also be an indication that a dent is too deep. The
most common dents fixed are the size of a golf ball and under. 95% of minor dents can be repaired.
About 5% of minor dents can't be fixed due to depth or location. Areas such as some quarter panel
opening lips, some forward areas of heavily braced hoods, or the very edges of some panels are
examples of bad locations.

What does "no drilling" mean?
It has become common practice by many PDR technicians to drill or punch holes in places like door
frames, quarter panel jambs, inner wheelhouse panels etc to gain access to a dent with their tools. Most
of the time the customer is not even informed of this. I have seen "repairs" where as many as 7 - 10
holes were drilled to access one dent. I will always take the extra time to try and repair a dent without
drilling. In the event that there is no other way to repair a dent except to drill a small hole, or if it is less
expensive to drill a small hole, you will always be advised of this and the choice will be yours. If a small
hole is necessary, it will be rust-proofed and plugged.

Do you do scratches or paint work?
No, we don't. There are too many quality problems with the quick mobile paint repair systems. If your
vehicle needs paint work, I'll be happy to refer you to a quality paint shop in your area.

Can PDR help me with my LEASE RETURN vehicle?
We sure can. We can remove those dents for a lot less than you will be charged for "excessive wear
and tear on your vehicle's exterior". If your lease is up soon give us a call, you'll be glad you did.

I've got lots of dents, do you have a discount for more than one dent?
Yes. I offer discounts for multiple dents. If you have more than one minor dent on a panel, I can
generally include those dents for very little extra depending on the sizes and number of dents.  

Can PDR help me SELL MY CAR for more money?
Ever hear the saying "Image is everything"? Most people judge a car by its appearance. If it looks good
they assume it has been well taken care of. Used car dealers and wholesalers know this. They also
know what they spend on PDR will make them many times over what they spend, and will help them sell
the car quicker. If you're selling your car, PDR is one of the best ways to get top dollar, more interested
buyers, and a quicker sale.